{"id":90997,"date":"2025-11-12T13:19:57","date_gmt":"2025-11-12T12:19:57","guid":{"rendered":"https:\/\/mandum.disstintbeta.com\/shipping-and-returns\/"},"modified":"2025-12-02T09:39:26","modified_gmt":"2025-12-02T08:39:26","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/mandum.com\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"90997\" class=\"elementor elementor-90997 elementor-88785\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-541b14c e-con-full e-flex e-con e-parent\" data-id=\"541b14c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-518c694 e-con-full e-flex e-con e-child\" data-id=\"518c694\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bce4c1 elementor-widget elementor-widget-image\" data-id=\"0bce4c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"588\" height=\"969\" src=\"https:\/\/mandum.com\/wp-content\/uploads\/2025\/10\/lookbook-mandum-paisaje-natural-mediterraneo.webp\" class=\"attachment-full size-full wp-image-90927\" alt=\"Natural landscape with grasses blowing in the wind under the blue Mediterranean sky, inspiration for the Mandum 2024 lookbook and its sustainable bohemian style\" srcset=\"https:\/\/mandum.com\/wp-content\/uploads\/2025\/10\/lookbook-mandum-paisaje-natural-mediterraneo.webp 588w, https:\/\/mandum.com\/wp-content\/uploads\/2025\/10\/lookbook-mandum-paisaje-natural-mediterraneo-364x600.webp 364w\" sizes=\"(max-width: 588px) 100vw, 588px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b84b5a e-con-full e-flex e-con e-child\" data-id=\"8b84b5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b2c0fb e-con-full e-flex e-con e-child\" data-id=\"5b2c0fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ce0d8 elementor-widget elementor-widget-heading\" data-id=\"13ce0d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SHIPPING:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c09f5 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e1c09f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All our prices are marked in Euros including taxes. Please note that shipping costs and customs duties are not included in the price shown on the website.<\/p><p>SHIPPING COSTS:<br>Free for orders over \u20ac60 (Spain)<\/p><p>Spain:<br>Packages will be sent in 48h Correos Express service for a cost of 5\u20ac (Except Canary Islands).<\/p><p>Europe 7.55-18.10 \u20ac depending on weight.<br>Worldwide: 20 -70 \u20ac according to weight.<\/p><p>Your order will be shipped within 2 to 5 business days after payment is completed. Once your order has been shipped, you will receive an email notification with your package tracking number.<\/p><p>Please verify the shipping address, as we are not responsible for items sent to an incorrect address.<\/p><p>Shipping times varies depending of the country of destination and may vary due to local holidays.<\/p><p>INTERNATIONAL CUSTOMERS AND CUSTOM DUTIES: <br>Custom duties may apply to some international countries, and since we cannot provide you with accurate information on these duties, we strongly recommend that you obtain this information before placing your order.<br>Please note that customs fees are the responsibility of the buyer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e00aa42 e-con-full e-flex e-con e-child\" data-id=\"e00aa42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeeee65 elementor-widget elementor-widget-heading\" data-id=\"aeeee65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RETURNS:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99c2334 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"99c2334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Unfortunately, used earrings, bracelets, rings, and necklaces cannot be returned for hygiene reasons. An item that does not meet your requirements can be exchanged for the same value or for a coupon within 14 days of receiving your package. If you want a refund the package must be send back to us within 14 days with shipping costs borne by the buyer. Once we have received and verified that the product is in good condition, we will process the refund, which will take 3-7 days to be credited. In this case, shipping costs will be assumed by the buyer.<\/p>\n<p>Countries outside the EU: The customer shall be fully responsible for checking that all applicable duties and taxes will be charged to them directly. Returning products from outside the EU means that duties will be charged. We recommend clarifying the cost with the courier company at the time of returning the package to get a full picture of the costs involved. If customs duties\/taxes have not been paid and Mandum is asked to pay additional taxes upon arrival of your returned goods, we will deduct this from the amount to be refunded.<\/p>\n<p>Mandum is not responsible for packages that cannot reach our warehouse.<\/p>\n<p>If the carrier has charged you customs duties or import taxes upon receipt of the package, these costs will not be refunded if you return your order. These fees are paid to your local carrier or the government and are not collected by Mandum. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING: All our prices are marked in Euros including taxes. Please note that shipping costs and customs duties are not included in the price shown on the website. SHIPPING COSTS:Free for orders over \u20ac60 (Spain) Spain:Packages will be sent in 48h Correos Express service for a cost of 5\u20ac (Except Canary Islands). Europe 7.55-18.10 \u20ac [&hellip;]<\/p>\n","protected":false},"author":73,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-90997","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping and Returns | Mandum<\/title>\n<meta name=\"description\" content=\"Mandum shipping and returns information.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mandum.com\/en\/shipping-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and Returns | Mandum\" \/>\n<meta property=\"og:description\" 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